You're told the rate first
Before you start, you're told what work is counted and what it pays. If a rate changes, you're told before it applies — not after.
This is the whole loop — what happens each day, when you're expected, and how earnings are worked out.
The same five steps every working day. No surprises, no moving targets.
Attendance for the day opens at midnight and closes at 10:00 AM. Mark it in the team portal any time in that window. If you can't work a day, tell your Team Leader in advance.
A set of leads is assigned to you for the day. Everyone works their own list — no one competes for the same contacts.
Work through your list. Introduce yourself clearly, answer questions honestly and schedule follow-ups where they're wanted.
Record what happened on every call. The notes are how your Team Leader helps you and how your work gets counted.
Your numbers update in the portal as you go. You and your Team Leader see the same figures — nothing is hidden from you.
The schedule is the same every week. Knowing when you're expected is part of being treated professionally.
Earnings at Freelancer Waala are performance-based incentives. That is the honest description, and we'd rather say it plainly than dress it up.
Before you start, you're told what work is counted and what it pays. If a rate changes, you're told before it applies — not after.
Outcomes are checked before incentives are credited. This is what keeps the numbers honest for everyone on the team.
Your calls, outcomes and earned incentives are in the team portal. Your Team Leader sees the same screen you do.
Because earnings follow output, a quiet month pays less than a busy one. There is no fixed salary underneath.
We won't quote you a guaranteed monthly figure, promise “unlimited earnings”, or tell you a seat is about to run out. Anyone claiming to represent Freelancer Waala who does any of those things is not speaking for us — please report it.
Read this properly. It's better to decide the work isn't for you now than three weeks in.
Start with your Team Leader — most things are settled there. If it isn't resolved, or the problem is with your Team Leader, write to us directly and a Moderator or Admin will look at it.